Rave Alert Notifications
As of the Fall 2012 semester, Rave Alert will be GCC’s alert notification system.
Students and employees will be able to submit their personal contact information to the Rave Alert database via their MyGCC account as of September 4, 2012.
No information will be transferred from Send Word Now to Rave Alert.
Those without a MyGCC account should submit a Help Desk ticket to the I.T. Department @ http://helpdesk.gcc.mass.edu/portal.
Greenfield Community College has contracted with “Rave Alert” to send emergency phone, email and text messages to students and employees. Alerts will be sent as follows:
- At least once a school year to test the system.
- During emergency drills.
- During actual emergencies such as, but not limited to, dangerous weather approaching, bomb threats and suspicious packages, incidents that threaten the safety of the community.
- If the college has already opened for the day, and a decision is then made to close early and/or cancel the remaining classes for the day due to inclement weather. Note: This system will NOT be used if the college decides at 6:00am to cancel classes or to delay opening. Continue to call 413-775-1010 (GCC weather hotline), or check with designated TV and radio station, after 6:00am in these instances.
- If there is an unexpected need to close the college due to a utility failure or similar situation. In these rare instances, these alerts will generally be sent between 6:00am and 9:00pm.
Many college phones (offices, classrooms, hallways, etc.), as well as all GCC student/employee email accounts, will be part of the Rave Alert system. Student and employee personal phones and emails will only be a part of the alert system if individuals provide this information via the opt-in process; we strongly encourage you to do this. To add your personal contact information to GCC’s Rave Alert database:
- Sign in to your MyGCC account. If you do not have a MyGCC account or need help signing in, submit a Help Desk ticket to the I.T. Department @ http://helpdesk.gcc.mass.edu/portal.
- Hover over the “My Account” button and then select “Rave Alert Opt-In/Out” in the Personal Information section.
- At the View Rave Alert Info page, click on the “Add/Remove Rave Alert Info” button.
- At the Update Rave Information page, add or delete information.
- Click on the “Submit Changes” button.
- Opting in to Rave Alert is separate from Class Cancellation notifications and other personal/emergency contact information in other sections of MyGCC.
- Changes made to Rave Alert Information will not take effect until the weekly report is uploaded on Thursday.
- Your Rave Alert information will automatically be deleted from the weekly report once you are no longer enrolled in classes or employed at GCC.
- At the end of the spring semester, student information will be temporarily removed from the Rave Alert database unless you are taking summer courses. If you return in the fall semester, your previously-entered information will be put back into the database.
- Do not enter any GCC email addresses or college phone numbers on your personal Rave Alert Information page as these are entered into the database via a separate process.
- There is no cost to GCC students/employees to add your personal contact information to our Rave Alert database except that, if you opt to receive text messages, you will be responsible for any text message charges assessed by your service provider.
Please contact Public Safety (775-1212) if you have any questions.